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Data Privacy Policy

Mama baje Privacy Policy — Your Information Is Safe With Us

How your personal information is collected, used, and protected — all explained here in plain English.

Last Updated: January 2026
Estimated read time: 8–10 minutes
Our Commitment
  • Your data will never be sold
  • Stored on encrypted servers
  • Never shared with third parties
  • You can delete your data at any time
256-bit
SSL Encryption
0
Sale to Third Parties
24/7
Data Monitoring
48 Hours
Data Request Response
Table of Contents
Control Over Your Data

To delete or export your data, contact our support team directly.

Help Center
1Introduction & Purpose of This Policy

Mama Baje (mamabaje.app) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By creating an account or using mama baje, you agree to this Privacy Policy. It is a legal document, but we've done our best to write it in plain, easy-to-understand language.

Our policy is straightforward: Your information is used solely to provide you with our services. We never sell, rent, or share your personal data without your consent.

Mama baje follows international data protection standards. Our servers operate under industry-grade security measures and are audited on a regular basis.

2What Information We Collect

Mama Baje collects several types of information. The full details are outlined in the table below:

Data Type Example When It's Collected
Identity-Related Name, date of birth, NID number During registration and KYC verification
Contact Information Phone number, email address During registration and account updates
Financial Information Mobile banking number, transaction history For deposits and withdrawals
Device Information IP address, browser, operating system On every login session
Usage Patterns Betting history, favorite games, session duration While using the platform
KYC Documents NID/passport photo, selfie During Identity Verification
Automatically Collected Information: When you browse Mama Baje, certain information is automatically collected via cookies and similar technologies. This helps us improve your experience.
3How Your Information Is Used

We use your information for the specific purposes listed below. Each use has a clear reason behind it:

  • Account Management: To handle login, security verification, and account protection
  • Payment Processing: To process deposits and withdrawals accurately
  • Customer Service: To resolve your issues and provide support
  • Fraud Prevention: To prevent illegal activities and money laundering
  • Legal Compliance: To comply with regulatory directives and legal obligations
  • Service Improvement: To improve your experience on the platform
  • Marketing (with consent): To show you relevant offers, with your permission
We never use your information beyond the purposes stated above. If we ever need to use it for a new purpose, we will seek your separate consent beforehand.

You can opt out of marketing emails or notifications at any time through your settings. However, opting out of important account-related messages is not possible.

4Cookies & Tracking Technologies

Mama Baje uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We use three types of cookies:

  • Essential Cookies: For login sessions and security purposes — these cannot be disabled
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand how the platform is being used
Cookie Controls: You can disable non-essential cookies from your browser settings. Keep in mind that turning off essential cookies may cause certain platform features to stop working.
5Data Sharing & Third Parties

Mama baje never sells your data. However, it may be shared with trusted third parties in limited circumstances:

  • Payment Processors: Mobile Pay, Nagad, Rocket — only the information necessary to complete transactions
  • Identity Verification Services: Trusted third-party providers for KYC completion
  • Legal Authorities: When required by a court order or regulatory authority
  • Business Transfer: In the event of a company merger — this policy will still apply
Before sharing any data with third parties, we ensure they meet adequate data protection standards and that only the minimum necessary information is shared.

Mama Baje never shares your information with advertising companies, data brokers, or any unrelated third parties.

6Data Security Measures

To protect your information, Mama Baje uses industry-standard technology and practices, including:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Database Encryption: Stored data is also kept in encrypted form
  • Two-Factor Authentication (2FA): An Extra Layer of Account Security
  • Regular Security Audits: Regularly audited by independent third-party experts
  • Restricted Access: Only authorized staff can access data on a need-to-know basis
  • Backup & Recovery: Regular backups are stored in secure locations
You Have Responsibilities Too: Keep your password and account details strictly confidential. Never share your password over the phone or via message — Mama Baje will never ask for it.
7Your Data Rights

As a Mama Baje user, you have the following rights:

Right to AccessYou can find out what information we hold about you
Right to RectificationYou can request corrections to inaccurate information
Right to ErasureYou can request deletion of your data under certain circumstances
Right to Data PortabilityYou can export your data as a file
Right to RestrictionYou can request restriction of data processing
Right to ObjectYou can opt out of marketing use

To exercise these rights, email us at support@mamabaje.app or At the Help Center Get in touch. We aim to respond within 48 hours.

8Children's Privacy

Mama Baje is strictly not intended for anyone under the age of 18. We do not knowingly collect information from minors.

Strict Age Verification: Date of birth is verified at registration, and age is confirmed through the KYC process. No one under 18 can create an account.

If we become aware that a minor's information has been collected, the account will be suspended immediately and all associated data will be deleted.

9Data Retention Period

Mama Baje does not hold on to your data any longer than necessary. The general rule is:

  • While your account is active: All data is stored securely
  • When an Account Is Closed: Financial transaction data is retained for up to 5 years (legal requirement)
  • KYC Documents: Up to 7 years as required by regulatory guidelines
  • Cookie Data: Typically 30 days to 1 year
  • Support Conversations: Deleted 2 years after account closure
Once the retention period expires, data is automatically deleted or anonymized by removing all personally identifiable information.
10Privacy Policy Updates

Mama Baje reserves the right to update this Privacy Policy at any time. When significant changes are made, we will:

  • We will post a clear notification on the platform
  • Update the "Last Updated" date at the top of the page
  • We'll notify you by email when needed

Continuing to use mama baje after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

11Contact Us

For any privacy-related questions, requests, or concerns, please get in touch with us:

  • Email: support@mamabaje.app (use subject line "Privacy")
  • Live Chat: Via website or app, 24/7
  • Help Center: mamabaje.app/help-center
For privacy-related requests, we provide an initial response within 48 hours and aim to deliver a full resolution within 30 days.

What Makes Mama Baje's Privacy Policy Different

Transparency & Protection — Our Core Commitment

Highest-grade encryption
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — the same level of security used by banks.
Your data is never sold — ever
We do not share your information with any ad networks or data brokers. That is our commitment.
Your Data, Your Control
View, correct, export, or delete your data — all controls are in your hands. Just contact support.
Restricted Access Policy
Only authorized personnel can access your information, and every access is logged.
Regular Security Audits
Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Transparency in Plain English
All policies are written in plain, simple language — free of legal jargon — so every user can understand them.
Safe & Trusted

Your data is secure — get started with confidence

Your privacy is fully protected at Mama Baje. Open an account today and enjoy a safe betting experience.

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